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Vodafone plans 11,000 job cuts as new boss rues performance | Business News

Vodafone has announced a massive programme of job losses, that will impact its UK operations, in a bid to recover its financial performance.

The company’s new chief executive said the telecoms firm had become uncompetitive and 11,000 roles would go over the next three years.

The group employs just over 100,000 people globally, with just over 9,000 of them in the UK.

Vodafone was yet to respond to requests for information on how many UK roles would be affected but it was confirmed that its headquarters, in Berkshire, would see an impact.

Margherita Della Valle, who was permanently appointed CEO last month after her predecessor Nick Read was ousted late last year, said: “Our performance has not been good enough.

“My priorities are customers, simplicity and growth. We will simplify our organisation, cutting out complexity to regain our competitiveness.”

She was speaking as Vodafone reported a 1.3% drop in full-year earnings to £12.8bn.

That figure missed its own guidance.

The company forecast little or no growth in the same measure over the current financial year – with Germany, its biggest market, proving the major drag.

Growth in Africa and higher handset sales, however, enabled it to eek out a 0.3% rise in revenue over the 12 months.

Shares fell by 4% at the open.

Vodafone broadband outages reported across the UK | UK News

Thousands of UK Vodafone customers have complained after suffering from a broadband connection outage.

Downdetector, a website where people can log outages, reported a peak of 2,820 people experiencing problems on Monday morning.

Vodafone said in a post on Twitter: “We’re aware of and investigating an issue impacting some of our home broadband customers since this morning.

“Getting our customers reconnected is now our top priority, and we’re incredibly sorry for any inconvenience this is causing.”

One customer, tweeted: “@VodafoneUK please acknowledge that your home broadband is down and give us an idea when you plan to get it up and running again.

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Virgin Media forced to apologise as tens of thousands left without broadband

“Stop all this diagnostic rubbish.

“It’s your end not ours.”

In response to some disgruntled customers concerning how long issues will persist for, Vodafone said: “We don’t currently have an ETA.”

The issue comes after Virgin Media experienced problems last week with Downdetector receiving 55,000 reports of internet disruption last Tuesday.

Vodafone has been contacted by Sky News for comment.